[av_one_full first min_height=» vertical_alignment=» space=» custom_margin=» margin=’0px’ padding=’0px’ border=» border_color=» radius=’0px’ background_color=» src=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»]
[av_heading heading=’Transports’ tag=’h1′ style=’blockquote modern-quote modern-centered’ size=» subheading_active=’subheading_above’ subheading_size=’15’ padding=’10’ color=» custom_font=» av-medium-font-size-title=» av-small-font-size-title=» av-mini-font-size-title=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]
Fields
[/av_heading] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’15%’ custom_border_color=» custom_margin_top=’15px’ custom_margin_bottom=’60px’ icon_select=’yes’ custom_icon_color=’#e1e1e1′ icon=’ue8bd’ font=’entypo-fontello’ admin_preview_bg=»] [/av_one_full] [av_section min_height=» min_height_px=’500px’ padding=’default’ shadow=’no-shadow’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=» bottom_border_style=» custom_arrow_bg=» id=» color=’alternate_color’ custom_bg=» src=» attachment=» attachment_size=» attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=» video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=» overlay_pattern=» overlay_custom_pattern=» av_element_hidden_in_editor=’0′] [av_one_full first min_height=» vertical_alignment=’av-align-top’ space=» margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=» border_color=» radius=’0px’ radius_sync=’true’ background_color=» src=» attachment=» attachment_size=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [av_textblock size=» font_color=» color=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]
Customer experience by interaction type
Demographically segmented customer experience
[/av_cell][av_cell col_style=’avia-center-col’]Passengers’ satisfaction
optimization [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]EPS Indicator (Emotional Performance Score)
Performance in customer experience
[/av_cell][av_cell col_style=’avia-center-col’]Ranking of performance in customer experience by shifts, employees, periods and interaction type [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Information panels and information points[/av_cell][av_cell col_style=’avia-center-col’]Information optimization[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Identification detection and fraud control[/av_cell][av_cell col_style=’avia-center-col’]Fraud reduction
(People who enter without paying)[/av_cell][/av_row] [/av_table] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=» custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=»] [av_textblock size=» font_color=» color=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]
Segmented traffic by gender
Segmented traffic by age
Segmented traffic by race
[/av_cell][av_cell col_style=’avia-center-col’]Demographic insights
and passenger behavior analysis
in different areas
of the installations [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]People served at the counter
Performance of assistance staff
[/av_cell][av_cell col_style=’avia-center-col’]Workloads optimization[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Emotional state by areas, events or different services offered[/av_cell][av_cell col_style=’avia-center-col’]Service offer optimization based on the analyzed customer experience[/av_cell][/av_row] [/av_table] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=» custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=»] [/av_one_full][/av_section][av_hr class=’invisible’ height=’20’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’15%’ custom_border_color=» custom_margin_top=’15px’ custom_margin_bottom=’60px’ icon_select=’yes’ custom_icon_color=’#e1e1e1′ icon=’ue8bd’ font=’entypo-fontello’ admin_preview_bg=»] [av_codeblock wrapper_element=» wrapper_element_attributes=»]
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[/av_heading] [av_hr class=’custom’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’15%’ custom_border_color=» custom_margin_top=’15px’ custom_margin_bottom=’60px’ icon_select=’yes’ custom_icon_color=’#e1e1e1′ icon=’ue8bd’ font=’entypo-fontello’ admin_preview_bg=»] [/av_one_full] [av_section min_height=» min_height_px=’500px’ padding=’default’ shadow=’no-shadow’ bottom_border=’no-border-styling’ bottom_border_diagonal_color=’#333333′ bottom_border_diagonal_direction=» bottom_border_style=» custom_arrow_bg=» id=» color=’alternate_color’ custom_bg=» src=» attachment=» attachment_size=» attach=’scroll’ position=’top left’ repeat=’no-repeat’ video=» video_ratio=’16:9′ overlay_opacity=’0.5′ overlay_color=» overlay_pattern=» overlay_custom_pattern=» av_element_hidden_in_editor=’0′] [av_one_full first min_height=» vertical_alignment=’av-align-top’ space=» margin=’0px’ margin_sync=’true’ padding=’0px’ padding_sync=’true’ border=» border_color=» radius=’0px’ radius_sync=’true’ background_color=» src=» attachment=» attachment_size=» background_position=’top left’ background_repeat=’no-repeat’ animation=» mobile_breaking=» mobile_display=»] [av_textblock size=» font_color=» color=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]
Customer experience
[/av_textblock] [av_table purpose=’pricing’ pricing_table_design=’avia_pricing_default’ pricing_hidden_cells=’avia_show_empty_cells’ caption=» responsive_styling=’avia_responsive_table’] [av_row row_style=’avia-heading-row’][av_cell col_style=’avia-center-col’]Measurement[/av_cell][av_cell col_style=’avia-center-col’]Solution[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Customers’ emotional stateCustomer experience by interaction type
Demographically segmented customer experience
[/av_cell][av_cell col_style=’avia-center-col’]Passengers’ satisfaction
optimization [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]EPS Indicator (Emotional Performance Score)
Performance in customer experience
[/av_cell][av_cell col_style=’avia-center-col’]Ranking of performance in customer experience by shifts, employees, periods and interaction type [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Information panels and information points[/av_cell][av_cell col_style=’avia-center-col’]Information optimization[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Identification detection and fraud control[/av_cell][av_cell col_style=’avia-center-col’]Fraud reduction
(People who enter without paying)[/av_cell][/av_row] [/av_table] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=» custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=»] [av_textblock size=» font_color=» color=» av-medium-font-size=» av-small-font-size=» av-mini-font-size=» admin_preview_bg=»]
Traffic information
[/av_textblock] [av_table purpose=’pricing’ pricing_table_design=’avia_pricing_default’ pricing_hidden_cells=’avia_show_empty_cells’ caption=» responsive_styling=’avia_responsive_table’] [av_row row_style=’avia-heading-row’][av_cell col_style=’avia-center-col’]Measurement[/av_cell][av_cell col_style=’avia-center-col’]Solution[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Traffic by areasSegmented traffic by gender
Segmented traffic by age
Segmented traffic by race
[/av_cell][av_cell col_style=’avia-center-col’]Demographic insights
and passenger behavior analysis
in different areas
of the installations [/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]People served at the counter
Performance of assistance staff
[/av_cell][av_cell col_style=’avia-center-col’]Workloads optimization[/av_cell][/av_row] [av_row row_style=»][av_cell col_style=’avia-center-col’]Emotional state by areas, events or different services offered[/av_cell][av_cell col_style=’avia-center-col’]Service offer optimization based on the analyzed customer experience[/av_cell][/av_row] [/av_table] [av_hr class=’invisible’ height=’50’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-thin’ custom_width=’50px’ custom_border_color=» custom_margin_top=’30px’ custom_margin_bottom=’30px’ icon_select=’yes’ custom_icon_color=» icon=’ue808′ font=’entypo-fontello’ admin_preview_bg=»] [/av_one_full][/av_section][av_hr class=’invisible’ height=’20’ shadow=’no-shadow’ position=’center’ custom_border=’av-border-fat’ custom_width=’15%’ custom_border_color=» custom_margin_top=’15px’ custom_margin_bottom=’60px’ icon_select=’yes’ custom_icon_color=’#e1e1e1′ icon=’ue8bd’ font=’entypo-fontello’ admin_preview_bg=»] [av_codeblock wrapper_element=» wrapper_element_attributes=»]
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